Win the Heart – How to Create a Culture of Full Engagement
Employee engagement is shockingly low--but it's not an employee problem; it's a leadership problem. Bestselling author Mark Miller says it's up to leaders to create a workplace where their employees truly want to be--and he reveals four keys to doing it.
Every great company has an engaged workforce, and nurturing a culture of engagement is at the heart of great leadership--employees who really care about their work, their coworkers, and the organization can supercharge a company's success. But for many years, engagement has been suffering. Gallop reports that 70 percent of employees are not fully engaged on the job. Mark Miller draws on more than forty years of leadership experience to show leaders at all levels how to change the conversation and create real competitive advantage in the process.
In the fourth book in Miller's High Performance Series, CEO Blake Brown sets out to discover how to create the kind of workplace where everyone feels excited to come to work, passionate about what he or she brings to the company, and energized at the end of the day. It's a journey that takes him literally all over the world--from Italy to Greece to Green Bay and more. What he discovers from the pages of history is as relevant as the evening news.
Engagement unleashes untapped potential buried deep within the hearts of your people. An engaged workforce is more creative, more driven, and more enthusiastic about reaching company goals. If you put the lessons in this book to work, your people will never look at work, or their leaders, the same way again.
About Mark Miller (Atlanta, Georgia Author)
Mark Miller is a business leader, best-selling author, and communicator.
Mark started his Chick-fil-A career working as an hourly team member in 1977. In 1978, he joined the corporate staff working in the warehouse and mailroom. Since that time, he has provided leadership for Corporate Communications, Field Operations, Quality and Customer Satisfaction, Training and Development, Leadership Development, and more. During his tenure with Chick-fil-A, the company has grown from 75 restaurants to over 2,400 locations withannual sales exceeding $10 billion.
He began writing almost twenty years ago when he teamed up with Ken Blanchard, co-author of The One Minute Manager, to write The Secret: What Great Leaders Know and Do. Win the Heart is his eighth book. With over 1,000,000 books in print, in more than 25 languages, Mark’s global impact continues to grow.
In addition to his writing, Mark enjoys speaking to leaders. Over the years, he’s traveled to dozens of countries teaching for numerous international organizations. His goal is unchanging: to encourage and equip leaders to change their world.
Mark lives an active lifestyle. As a photographer, he has traveled to some of the world’s hardest-to-reach places – past adventures showcase the majesty of the Silverback gorillas in the jungles of Rwanda, the breathtaking beauty of Antarctica, and ancient Nepalese traditions at the Base Camp of Mount Everest.
Married to Donna, his high school sweetheart, for over 35 years, they have two sons, Justin and David, a daughter-in-law, Lindsay, and two amazing grandchildren, Addie and Logan.